Frequently asked questions (FAQs)




The reporting system offers church members, employees and other persons a confidential and protected channel to report any form of misconduct within the church.
The reporting system allows you to submit reports without fear of consequences. Your report will be treated in strict confidence. Your report will only be forwarded or passed on to the relevant authorities if you have given your explicit consent. Retaliation for reported misconduct is prohibited and may have legal consequences.
Yes, you can decide whether you want to give your name when making a report or remain anonymous. However, disclosing your identity may be helpful if further clarification is required during the investigation of the report. But the decision is always yours, as your report will only be forwarded to the relevant authorities for further processing with your explicit consent.
You can report a wide range of misconduct, including violations of the Code of Conduct on the Use of Power in particular, which serves to prevent sexual exploitation and spiritual abuse. However, we also accept reports on fraud, data protection violations and other misconduct.
Yes, you can use the system to report people inside or outside the church, regardless of their position or function.
It is helpful to include as much detail as possible: Persons involved, location, time and nature of the misconduct as well as supporting evidence, documentation or witnesses, if any exist. Of course, you can also limit yourself to a small amount of information if it is not possible or difficult for you to provide detailed information.
Yes, you can attach relevant files or supporting documents. However, please do not send us any photo or sound files that you have received in breach of criminal law relating to confidentiality and privacy. For example, no secret image or sound recordings in the private sphere. Unlawfully obtained photo and sound files can jeopardize the investigations completely, so that they must be forgone.
Your report will be immediately and carefully checked by an independent external person who is the only person with access to your report: Attorney at law Andrea Gisler: https://www.gislerhaltiner.ch/ueber-uns/andrea-gisler. If necessary, additional information can be requested via the internal chat of the reporting system. We therefore recommend that you log in regularly after submitting your report in order to respond to any messages or questions. Providing contact details can facilitate communication.
Yes, you can track the status at any time. After submitting a report, you will receive a code to access your report and its status. You can communicate with the independent external person via the internal chat of the reporting system (anonymously).
The person in charge of the reporting system, Andrea Gisler, attorney at law, will keep you up to date while a report is being examined and will inform you of the results and measures taken.
Malicious false reports are prohibited and may result in legal action. Any report that deliberately or through gross negligence contains false information is considered malicious. The reporting system should be used responsibly.
The reporting system has strong security measures in place, including TLS encryption, access controls and regular security checks.
The reports are stored securely in accordance with the relevant data protection regulations for as long as is necessary to carry out the audit and fulfill the legal requirements.
Usually, reports can no longer be edited or deleted once they have been submitted. However, you are able to provide additional information on your report at any time via the reporting system. Furthermore, you can inform the person in charge of the reporting system, Andrea Gisler, attorney at law, at any time that you wish to have your report deleted in its entirety. She will order this from the developer of the reporting system.